We do regret if this was negatively perceived and particularly regret if it was misconstrued as a lack of trust for our guests as nothing could be further from the truth. Our house rules and systems are comprised of basic courtesies and standards that they have been put in place to facilitate the comfort and safety of all of our guests and the smooth operation of the hotel. Thank you for visiting again and we do appreciate your feedback however, would like to take this opportunity to respond to a few points raised.